EarthBend Distribution Vendors

Video Conferencing Is the New Email

2020-09-08T23:19:14-07:00Cloud Communications, Intermedia, Intermedia AnyMeeting, Video Conferencing|

A new type of business communications is surging for the same reasons that email reigned for more than two decades — convenience and efficiency. As small and medium-sized businesses (SMBs) adapt to an all-remote workforce during the COVID-19 pandemic, video conferencing is emerging as one of the most practical and effective ways to connect.

Hurricane Preparedness & Power Protection

2020-10-02T17:02:46-07:00CyberPower, Power Management, Power Protection, Surge Protection|

You don't need to be in the direct path of a hurricane to witness power damage. Tornadoes, lightning, high winds, and heavy rains are often the residual destruction that can spin off hundreds of miles from the center of a hurricane. Take smart precautions today by deploying advanced power protection technology to safeguard home and business.

How COVID-19 is Redefining the Contact Center

2020-08-25T18:23:49-07:00CCaaS, Cloud Communications, Contact Center, Headsets, Mobility, Poly, UCaaS, Unified Communications|

Since the COVID-19 pandemic, the contact center has acted as a conduit enabling organizations to maintain communication with customers – and unsurprisingly, the quality of these interactions is more important than ever. The intensified focus on customer experience means that service levels need to increase.

How UCaaS Enables Greater Employee Mobility

2020-08-21T20:13:52-07:00Cloud Communications, Intermedia, Intermedia Unite, Mobility, UCaaS, Unified Communications|

The idea of flexible work has become a competitive advantage in business. This flexibility facilitates employee mobility, supported by technology. Now, it’s likely that most of your workforce must be mobile. It starts with finding the right technology, specifically a unified communications as a service (UCaaS) platform.

A Prescription for Power Protection

2020-10-02T17:09:27-07:00CyberPower, Healthcare, Power Management, Power Protection, Surge Protection|

Due to the COVID-19 pandemic, there is a growing demand for medical care at all levels: from virtual healthcare video conferencing services to emergency rooms to hospitals. Medical facilities should be including medical-grade surge protectors and UPS (Uninterruptible Power Supply) systems as part of their operational planning.

How Enterprises Benefit by Enabling Mobile Workers with Skype for Business

2020-08-20T14:58:06-07:00Cloud Communications, Mobility, Spectralink, Unified Communications|

Why mobility coupled with Unified Communications (UC) in the workplace is becoming increasingly important. Many industries, including healthcare, retail, manufacturing and hospitality, have mobile workers moving throughout the enterprise daily versus sitting at their desks, and they need collaboration tools that are available wherever they may go. By 2020, it is projected that 1.75 [...]

Modernizing the Guest Experience: Cetis Hotel Phones

2020-08-20T14:59:26-07:00Cetis, Hospitality, Hotel Phones|

Hotels Looking Toward Updated Technology to Gain a Competitive Edge Now more than ever, the hospitality industry is focused on improving the customer experience with hotel in-room technology. Overall findings from Hospitality Technology’s 2016 Lodging Technology Study, produced in partnership with the University of Nevada Las Vegas, revealed that 54% of hotels planned to [...]

DITEK: Datacenter Surge Protection

2020-08-20T15:00:13-07:00DITEK, Power Management, Power Protection, Surge Protection|

Dave Gattis, DITEK Technology Development Manager, guest blogs today, providing practical advice for protecting against power surges in the datacenter. Dave's Tech Tip:  Datacenter Surge Protection Nothing is more important than your customer’s data.  That data is constantly under threat from potential equipment failures.  A switch can be easily replaced, but replacing a server [...]

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