Wade Hoffman, EarthBend partner and general manager of the EarthBend Distribution business unit, was recently interviewed on The Business Power Hour. Wade discusses with host Deb Krier the evolution of technology and how voice and contact center applications have developed to achieve their current capabilities.
As our healthcare workers battle COVID-19 on the front lines, their safety continues to be of utmost importance—in more ways than one. Nurses more than ever need the right equipment to do their jobs effectively while protecting them from harm. While PPE protects them from infection, nurses are still vulnerable to other physical threats. Arming nurses with the right mobile device can help keep them safe.
Vacationers and business travelers check in and out of hotels on a daily basis—and so do their germs. But there’s an easy way to help keep guests and housekeeping staff healthy — VTech Hospitality phones manufactured with antibacterial plastic. They can help reduce the spread of the common cold and other bacteria-caused illnesses.
A new type of business communications is surging for the same reasons that email reigned for more than two decades — convenience and efficiency. As small and medium-sized businesses (SMBs) adapt to an all-remote workforce during the COVID-19 pandemic, video conferencing is emerging as one of the most practical and effective ways to connect.
You don't need to be in the direct path of a hurricane to witness power damage. Tornadoes, lightning, high winds, and heavy rains are often the residual destruction that can spin off hundreds of miles from the center of a hurricane. Take smart precautions today by deploying advanced power protection technology to safeguard home and business.
Since the COVID-19 pandemic, the contact center has acted as a conduit enabling organizations to maintain communication with customers – and unsurprisingly, the quality of these interactions is more important than ever. The intensified focus on customer experience means that service levels need to increase.
The idea of flexible work has become a competitive advantage in business. This flexibility facilitates employee mobility, supported by technology. Now, it’s likely that most of your workforce must be mobile. It starts with finding the right technology, specifically a unified communications as a service (UCaaS) platform.
Highland Community College needed to build a robust IP voice network for the emergency phone system without high costs or disruption. Due to the project’s challenges, Highland Community College’s telecom provider, ATI, recommended NVT Phybridge Power over Ethernet switch innovations.
Wade Hoffman, EarthBend partner and general manager of the EarthBend Distribution business unit, was recently interviewed on BizSoup Podcast Radio. Listen to this information-packed episode as Wade discusses managing digital information with cloud communications services.
Due to the COVID-19 pandemic, there is a growing demand for medical care at all levels: from virtual healthcare video conferencing services to emergency rooms to hospitals. Medical facilities should be including medical-grade surge protectors and UPS (Uninterruptible Power Supply) systems as part of their operational planning.