Get to know Intermedia – a lot of other partners already have!
Intermedia helps over 120,000 businesses connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from wherever, whenever.
Eliminate the need for multiple communications service providers with Intermedia’s seamlessly integrated portfolio of communications and collaboration solutions – all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and six-years running J.D. Power-certified 24/7 Support (recognized for providing “An Outstanding Customer Service Experience” in Assisted Technical Support), Intermedia is committed to providing enterprise-grade products to businesses of all sizes.
Intermedia is a partner-first company, going to work for over 7,100 channel partners by empowering them to grow their businesses through both their Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – and agent programs.
Intermedia Unite® – wherever, whenever business communications and collaboration.
Wherever work takes your customers, a better way to communicate needs to come, too. Intermedia Unite provides a complete office communications suite that goes wherever they go. Business phones, video conferencing, chat, file sharing, and email are the tools of the trade for business communications. And with Intermedia, they are all available on one integrated, secure, reliable, and easy-to-use platform.
Business Phone
Stay connected no matter where your office is. 90+ features, including HD voice & unlimited domestic calling (Canada, US and PR).
Video Conferencing
Securely engage with your customers from wherever with 720p HD audio/ video, screen sharing, and interactive presentation tools.
Team Chat
Break away from the inbox. Co-workers can communicate in real-time with individual and team chat.
File Management
Share and collaborate on files securely from any location. Full file management including real-time backup and restore.
PC Mag Rated Intermedia Excellent
Intermedia Contact Center – wherever, whenever customer engagement.
Intermedia Contact Center is tailor-made for partners to easily sell, install, and support, adding yet another highly-attractive, revenue-generating cloud solution to your portfolio. Integrated with Unite UCaaS and also available as a standalone solution, Intermedia Contact Center provides cloud-based capabilities for interactive voice response, web chat, omni-channel routing, agent scheduling and quality assurance, and much more.
Call Queues
Answer customers in sequence; minimize wait times. Handle more concurrent inquiries and maintain happier customers and staff.
Smart Routing
Get customers to the right agents, on time, every time. Customize call flows for results, with Skills-Based Routing and more.
Cover All Channels
Empower customers to connect on their terms. Intermedia Contact Center offers options for voice, chat, and email queues.
Outstanding Outreach
Go beyond inbound, with proactive outreach. Enhance audience engagement with multi-channel outreach capabilities.
Intermedia’s partner-first approach delivers the support you need to succeed.
Now more than ever, it’s critical to pick a UCaaS and CCaaS solutions provider that not only offers a full portfolio of feature-rich, highly secure, and reliable solutions, but also pairs it with a partner model that puts you at the center of it all. With Intermedia, you’ll enjoy:
Intermedia Partner Testimonials
As a true partner-first company, Intermedia goes to work for partners with the products and support that help them maximize their success. Hear about the many advantages of this focused approach directly from Intermedia partners themselves in the video testimonials below.
Maryland Telephone
Michael Cook, President and Co-Owner of Maryland Telephone, shares his experience of partnering with Intermedia, and how his company’s expansion into offering cloud-based communications solutions came at just the right time for his clients, along with a partner model that offered critical benefits to his company.
ATS Communications
ATS experienced a significant change when their former voice services provider exited the market. They needed a new partner—one that offered a full suite of communication and collaboration solutions along with partner programs that would allow them to flourish in the cloud space. They discovered that and much more with Intermedia.
Pearson-Kelly Technology
Pearson-Kelly chose to partner with Intermedia because of the flexibility they offer to partners, which allowed Pearson-Kelly to tailor the program to their unique business needs. Intermedia’s CORE model delivers up to 5x more revenue, control over margins, J.D. Power Certified support, private label options, and much more.
Intermedia CORE and Advisor Models
Intermedia enables you to sell cloud services without changing how you do business. Their Customer Ownership Reseller (CORE™) and Advisor models are designed to adapt to individual customer needs. You can choose on a customer-by-customer basis the engagement model that makes the most sense for your business.
CUSTOMER OWNERSHIP RESELLER (CORE) |
Advisor |
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PRIVATE LABEL |
CO-BRANDED |
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| Customer relationship |
Reseller: PRIVATE LABEL and CO-BRANDED You own the relationship.You have full ownership of billing, bundling, support and all other elements. |
Advisor You both own the relationship.You sell and stay involved with the customer. Intermedia handles billing and support. |
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| Closing the deal |
Reseller: PRIVATE LABEL and CO-BRANDED You close the deal.Behind the scenes, Intermedia helps you with brandable marketing material and expert sales assistance every step of the way. |
Advisor You close the deal.You leverage the Intermedia brand and marketing materials. Intermedia also provides behind-the-scenes sales assistance every step of the way. |
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| How you make money |
Reseller: PRIVATE LABEL and CO-BRANDED You set the price and control your own margins.You are billed for a wholesale price and bill your customer at the price you choose. Intermedia handles the telecom taxes for you. |
Advisor Intermedia pays you commissions.Intermedia gives you a one-time and monthly recurring commission. |
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| Customer support |
Reseller: PRIVATE LABEL and CO-BRANDED You provide level 1 technical support,
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Advisor Intermedia provides technical support.Intermedia support experts will be there for your customers 24/7. |
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| Product brand |
Reseller: PRIVATE LABEL Private labelIntermedia is obscured from all customer-facing interfaces and documents. |
Reseller: CO-BRANDED Intermedia UniteThe Intermedia Unite brand is used for unified communications services. |
Advisor IntermediaThe Intermedia brand is used for all Intermedia services. |
| How you go to market |
Reseller: PRIVATE LABEL 
Leverage your brand's value. |
Reseller: CO-BRANDED 
Combine the power of your brand with Intermedia's. |
Advisor 
Sell under the Intermedia brand. |
Learn More About Intermedia
Learn More About Intermedia
Schedule your meeting and receive a $50 Amazon gift card!
As an Intermedia Master Agent, EarthBend Distribution can help you take full advantage of the fast-growing cloud services market opportunity. Intermedia offers an attractive alternative to the experiences you may have had with other cloud solution providers.
Please complete and submit the form below and a member of our team will contact you to schedule an info session with Intermedia. Upon completion of the meeting, you will receive a $50 AMAZON GIFT CARD!
