Dynamic Customer Engagement for Businesses

Spectrio solutions help businesses connect directly with their customers.

The leader in customer engagement technology.

Whether it’s a customizable solution or a robust enterprise-grade approach to customer engagement, Spectrio has any business covered with a full suite of products to help them connect.

Spectrio helps businesses connect directly with customers via their Digital Signage, Interactive Kiosk, Wi-Fi Marketing, Overhead Music, On-Hold Marketing, and Scent Marketing solutions.

Digital Signage

From menu boards to the waiting room, from the showroom floor to the point of sale, digital signage catches people’s attention and delivers important and impactful messaging.

Interactive Kiosks

Give customers an endless amount of interactive information at their fingertips, allowing them to explore a brand and learn about the business at their own pace.

On-Hold Marketing

Many customers still prefer picking up the phone and calling in as their first point of contact with a business. On-Hold Marketing helps businesses to effectively answer those calls.

On-Premise Messaging

With over 80 turnkey playlists from top artists from a wide array of genres, easily control the mood and atmosphere in a business with fully licensed, legal music. If needed, Spectrio can help craft a customized playlist to fit a business’s personality.

WiFi Marketing

Enhance guest WiFi networks to provide revenue and marketing opportunities. Easily measure results with detailed analytics and collect information for future remarketing efforts.

Scent Marketing

Appealing to a customer through their sense of smell is a subtle, subliminal way to create a memorable experience resulting in consumer spending and long term brand loyalty.

Powerful Digital Signage and Content

An End-to-End Digital Signage Platform

From a single screen to thousands of installations, Spectrio has businesses covered on all aspects of digital signage from hardware to content. Spectrio solutions empower companies to inform, entertain, and upsell their most important audience: customers.

Whether it’s a menu board in a single location or a customized signage solution distributed across a vast network of displays, Spectrio provides intuitive, scalable digital signage solutions to cover any business need.

From turnkey content to promotional videos, we don’t only provide hardware – we equip businesses with content that promotes their brand.

Whether it’s browsing our massive included content library or creating custom branded content, the possibilities are endless with Spectrio.

Plug-and-play installation and an intuitive CMS make managing digital signage quick and easy, whether it’s displayed on one screen or thousands.

Advanced access controls for unlimited users allow for anyone on the team to easily edit and share content.

Spectrio provides automatic software updates so that businesses never need to worry about updating to the latest version of our software. They’ll always be running the latest, most secure version on their system.

Ensure that content and messaging stays relevant and timely to increase customer engagement. With Spectrio Cloud, a business can instantly deploy content across all of their displays from anywhere!

Spectrio digital signage solutions can easily integrate with any display system whether they’re mounted vertically or horizontally. Our content works seamlessly with any combination of landscape or portrait displays.

Create modern and engaging display experiences for customers by integrating with the tools and networks they use the most. Feature live media walls from Instagram, Twitter, and Facebook. Content is automatically filtered.

Interactive Touchscreen Kiosks

Create Attention-Grabbing Interactive Experiences

From showcasing stores and promotions and providing directions in a mall, to giving customers in a waiting room the ability to explore products and services at their own pace, to educational touchscreens in museum exhibits and more, the possibilities are endless!

Improved Education
Give customers access to the information they want when they want it, even if sales team members are occupied elsewhere.

Unlimited Inventory
Display crucial information about all the products and services a business offers, even if those items aren’t physically in the store.

Adaptable Technology
From countertop tablets to freestanding kiosks, use interactive signage however it makes sense for the business.

On-Hold Messaging and Marketing

Spectrio On-Hold Marketing

On-Hold Messaging and Music is the first impression for callers – Spectrio makes it memorable and builds trust with their customizable solution. On-Hold Marketing combines custom messaging and music that can increase call retention, promote specific services, and drive revenue. With 34 years of on-hold and audio service experience, Spectrio can create a professional custom program of licensed music and professionally produced messages tailored to unique marketing plans for sales, seasonality, weather, and more.

Brand Representation

Choose the perfect voice to promote the brand and inform callers — Spectrio’s professional voice talent delivers the polished, effective messages businesses need.

Messaging Control

Messaging controlled all the way to the local level. Spectrio can help with selecting the right message and music for the right location to keep customers entertained and engaged while they wait.

Easy Update Process

Businesses choose their update schedule and Spectrio can take care of the rest. They’ll make sure customers always hear the latest promotions, specials, and company info.

Inform & Engage

Spectrio’s on-hold marketing services allow businesses to engage, educate and inform their customers about the latest promotions, products, and services.

Keep Customers on the Phone

Professionally developed for a variety of industries–from doctor’s offices to financial institutions to auto shops–Spectrio’s on-hold messages can help to reinforce your brand, promote add-ons, additional services, and specials while your customers wait.

On-Hold Voice Artist Samples

Select the perfect voice of your brand from our extensive library of voice talent and greet your customers with a professionally produced on-hold message.

On-Hold Music Samples

The right music blended with right voice can make all the difference in a successful on-hold production. Spectrio offers a wide variety of music styles and genres to choose from.

Auto-Attendant & IVR

Auto Attendants and IVRs route calls to the appropriate department and ensure that calls are answered professionally and promptly, without the need for a human resource.

Overhead Music and Messaging

Strategic Overhead Music

Keep customers engaged longer and increase purchase intent. Spectrio can help create the perfect overhead music radio station that in-store visitors will love. The right music genre played at the right time, combined with professionally produced messaging, can keep guests entertained and in the right buying mood.

Fully Licensed Playlists
All Spectrio music and messaging is professionally-produced and fully-licensed according to US Copyright Law, keeping businesses protected from heavy fines and legal issues.

Custom Messaging
Combine favorite songs from big-name artists with custom branded messaging, controlled and scheduled to influence client buying decisions, advertise new services, promote add-ons, and more.

Turn-Key Install
Spectrio sends highly-qualified, experienced professionals to ensure every piece of equipment operates at peak performance long after the install. White glove service, guaranteed.

Engage customers with fully customizable music and messaging.

Create your own radio station combining endless choices of artists, genres, and songs. Choose big-name recording artists and professionally produced commercials unique to your business by region, dayparting, sales, and service goals. As your overhead music provider, we design your custom radio station with your customers in mind. We craft radio stations featuring rock, classic rock, country, jazz, classical and more. Whatever mood you want to create — fun, relaxing, energizing, or otherwise — we provide the music your customers will appreciate.

  • Set the Tone:  Music programmed to what customers want to hear—set the mood to calm, excite, and everything in between.

  • Promote Company Brand:  Promote the company name, brand, and messages professionally––create unique promos, specials, and sales.

  • Automatic Updates:  Regular programming updates keep messaging current and relevant to customers.

  • Location-Based:  Create unique stations per different regions across the country.

  • Simple Management:  Spectrio’s easy management tools enable updating according to any business needs and schedule.

  • Complete Control:  Program for specific hours, dayparts, and any other pattern that matches customer traffic trends or seasons.

WiFi Marketing

Transform Guest WiFi Into an Engaging Customer Experience

Harness the information customers provide at log in as a direct marketing link, targeting each individual customer based on their data. Additionally, providing free WiFi through Spectrio Connect opens the door to a multitude of in-store analytics that can be utilized to improve business operations.

With Spectrio Connect, businesses can track and monitor foot traffic and trends in the store. When customers log in to free Wi-Fi, a business can track how they move throughout the store and create heatmaps that show where they spend the most and least amount of time.

Being able to see how customers move around while in the store can help to improve in-store operations and promotions. A business can identify busy times that require more staff and see the areas in that customers miss or don’t spend much time in.

WiFi Marketing offers multiple features to market to customers and analyze their behavior to increase store revenue. Increase engagement and repeat visits with branded campaigns through SMS, email, and social media. From the login screen to coupons and visit reminders, the business brand is front and center and complete control is retained for what visitors see. Plus, it all integrates with the business email provider and CRM.

Put the business brand front and center with Spectrio’s easy-to-use drag and drop builder that enables customization of as many splash pages as needed. Promote likes and check-ins to social accounts, and gather customer information with Facebook, Twitter, and email logins. Spectrio splash pages can seamlessly integrate with a company website.

Customers expect a pretty good value exchange for giving up personal information. Rewarding their trust, loyalty, and behaviors can help keep customer-to-brand relationships strong. Send relevant communications in real-time via SMS, email, and social media to customers who are at a business location–or nearby–in a critical moment of decision or influence.

Quickly and easily notify customers that a particular product they looked at on a previous visit is on sale. Tout sales and promotions to customers with fraud-resistant coupons. Tweet to customers nearby that it’s lunchtime with an offer to come in. Tell guests what amenities are open or closed during certain hours when they visit a facility. Announce new services or store additions via automated Smart Email campaigns.

Mobile coupons receive a 10x higher open rate than print coupons. Leverage mobile and SMS coupons to target customers when it matters the most.

Scent Marketing

Enhance Through the Science of Scent

Elevate a business location and create lasting impressions with custom aromas. Proven to increase sales, enhance mood, and create emotional responses, scent marketing is an integral element in creating a more authentic, unforgettable, branded atmosphere for businesses in any industry.

Consultation
Spectrio’s in-house team of scent specialists can consult with a business to help determine the best scent for their specific target market, brand, and business goals.

Easy Install
Spectrio scent marketing equipment is quick and easy to install! Our team is here to help with install support or to connect you with technicians for more complex installations.

Service Management
Need a refill? Just let Spectrio know and they’ll have a scent on the way! Their support team is always just a click or call away. All aroma oil refills are included with the service.

Get Started With Spectrio Today!

Get Started With Spectrio Today!

Learn more about Spectrio solutions for your customers.

No matter the size of the business or what industry they operate in, Spectrio can help make it an exciting destination point for customers and employees alike.

Please complete and submit the form below and a member of the EarthBend Distribution team will contact you to schedule an info session to learn more about Spectrio.

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